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Cognito Forms Support Service Pricing

HomeeasyTEK.technology  ›  Services  ›  Cognito Forms  ›  Cognito Forms Support Service Pricing

Cognito Forms Support Service Pricing

SERVICE CATALOG

Cognito Forms Support

At easyTEK.technology, we understand that technical issues can be frustrating and time-consuming for businesses. That’s why we offer technical support services using a per incident model that allows our clients to receive support for their cloud solutions without worrying about time constraints.

Our technical support team is staffed with experienced professionals who are committed to providing the best possible support to our clients. We believe that technical support should be focused on solving the issue at hand, rather than worrying about how long it takes to do so.

With our per incident model, our clients can rest assured that they will receive the technical support they need, no matter how long it takes. We are committed to working with our clients until their issue is fully resolved, regardless of the time it takes.

We believe that this approach to technical support not only provides our clients with peace of mind but also helps them maximize the value of their cloud solutions. By offering technical support that is focused on problem-solving, we help our clients get back to running their business as quickly as possible.

Thank you for choosing easyTEK.technology as your cloud provider. We look forward to providing you with the best possible technical support, no matter how long it takes to resolve your issue.

Every Cognito Form needs to be created and maintained, and who wants to deal with that? Let our experts handle it for you.

Cognito Forms
Creation & Maintenance

Who wants to learn how to word merge custom documents? or resolve the countless error that pop up when creating custom documents? We got it covered, no sweat.

Custom Document
Creation & Maintenance

Style editors, sizing, colors, backgrounds and custom fonts. Sounds like fun, right? Nope. But we can do it for you.

Form Branding
Creation & Maintenance

Need help on how to get your entries into the exportable format you want? Fortunately, our experts can help you take care of it.

Entries
Maintenance

Let us handle the boring stuff, like creating new user accounts and provisioning permissions. That way you can focus on the fun things.

User Account
Creation & Maintenance

Having problems with adding your forms to a WordPress installation or other hosting environments? Let our WordPress developers take care of it for you.

Publishing
Maintenance

PRICING OPTIONS

Monthly Term Plans

Pick your plan based on how much you will need done per month. Credits go towards tasks completed by our experts. Every task in the Cognito Forms Support Service Catalog costs one credit, regardless of the amount of time takes. Cognito Forms Support Services is based on a monthly credit cycle. Every month, Cognito Forms Support credits reset and do not roll in to the following month. When a task is submitted, the credit is consumed and placed in a pending status until the request is closed, consuming the credit in the cycle in which it was started.

Bronze

1 Credit per Month
$
80
per Month
  • 1 Credit
  • 0 Free Credits
  • 1 Total Credit
  • Saving $45
  • 12 Month Term
Order Now!
MOST POPULAR

Silver

3 Credits per Month
$
160
per Month
  • 2 Credits
  • 1 Free Credit
  • 3 Total Credits
  • Saving $215
  • 12 Month Term
Order Now!

Gold

5 Credits per Month
$
240
per Month
  • 3 Credits
  • 2 Free Credits
  • 5 Total Credits
  • Saving $385
  • 12 Month Term
Order Now!

Platium

8 Credits per Month
$
400
per Month
  • 5 Credits
  • 3 Free Credits
  • 8 Total Credits
  • Saving $600
  • 12 Month Term
Order Now!

PRICING OPTIONS

No Monthly Term Plans

Pick your plan based on how much you will need done in the next month. Credits go towards tasks completed by our experts. Every task in the Cognito Forms Support Catalog costs one credit, regardless of the amount of time takes.

Bronze

1 Credit valid for 30 Days from Date of Purchase
$
125
per Purchase
  • 1 Credit
  • 0 Free Credits
  • 1 Total Credit
  • Normal Hourly Rate
  • No Monthly Term
Order Now!

Silver

3 Credits valid for 30 Days from Date of Purchase
$
250
per Purchase
  • 2 Credits
  • 1 Free Credit
  • 3 Total Credits
  • Saving $125
  • No Monthly Term
Order Now!
MOST POPULAR

Gold

5 Credits valid for 30 Days from Date of Purchase
$
375
per Purchase
  • 3 Credits
  • 2 Free Credits
  • 5 Total Credits
  • Saving $250
  • No Monthly Term
Order Now!

Platium

8 Credits valid for 30 Days from Date of Purchase
$
625
per Purchase
  • 5 Credits
  • 3 Free Credits
  • 8 Total Credits
  • Saving $375
  • No Monthly Term
Order Now!


Questions about our Cognito Forms Support Service Catalog?

Click Here!

FAQS

Still have questions?

What happens if I run out of credits in a month?

Well, we love providing you with the best possible technical support and at the best rate! So easyTEK.technology will bill all overages at lowest rate of $80 per credit!  Remember, if you need more credit every month buy more, because you get some for FREE!

What happens if I need more credits than I have agreed to purchase every month?

Well, we will never turn down more work!  Let us know and we will get you move to the tier that suits your needs! Call +1 720-807-4500 and ask our Sales Team to give you some more credits, and some free ones too!

What happens if I need less credits than I have agreed to purchase every month?

Well sometimes we all tend to buy a little more than what we actually might need and spirit of good business we have the solution for you! easyTEK.technology will allow you to adjust your credit purchase down 1 tier during the term of the agreement! Simply stated if you were buying a Gold 5 Credit Plan you can move down to a Silver 3 Credit Plan. We want to be fair; but this does not mean we will just let you get out of the agreement!

What if I exceed my plan's entry or storage limits?

Should you ever exceed your plan’s entry or storage limits, don’t worry. Your forms will continue to function as always.

To access the excess entries or files, simply upgrade to a plan with enough entry or storage to accommodate your needs. You’ll immediately gain access to all the entries and files you’ve been collecting. It’s that simple.

What if I have more questions?

Call us anytime at +1 720-807-4500 and we’ll do our best to answer all your forms questions.

Hi, How Can We Help You?